France Telecom turns to accretive to evaluate re-engineering options for an SAP deployment.

Challenge
France Telecom was deploying SAP in 150 sites for 1500 users. By the time half of the sites were deployed, response times had increased to unacceptable limits. The project was put on hold. Vendors proposed a hugely expensive solution. France Telecom needed to act quickly and was faced with a complex decision that required real answers.

Solution
Accretive was retained to help evaluate the options and recommend a way out. During an initial three-week period, Accretive created detailed models of two key classes of transactions. The findings where not intuitive and could not have been arrived at another way. It was discovered that a redesign of the existing system would provide similar results to the vendors proposed solution at a fraction of the cost.

Benefits
Accretive's recommendations were implemented and the project continued. The resulting deployment saw a 30% reduction in response times and peak utilization was 70% at full deployment. By adopting Accretive's recommendation the project was able to move forward with minimum delay and costly adoption of new technology was avoided.

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