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Through a series of workshops, capture key data and information about the business, its current and future performance requirements, system architecture, policies, constraints, processes and infrastructure. These workshops will follow the defined X-Act MBA process and investigation questionnaire technique. During the process we identity any constraints and aspirations for the service, qualify and quantify where possible the types of technologies utilized and how they are currently deployed and determine appropriate management objectives and critical success factors for the emulation to achieve. Any key assumptions are noted at this stage and the likely predictive scenarios described.
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